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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(313)
"-"
"Driver was brilliant, a little early but told us he would wait with zero issue. He helped my wife get her wedding dress in the car so it didn’t get all caught and messed up. Seemed like a genuinely nice man. Really happy with the service and was one of the only taxis that didn’t cancel on the night so double win! I will definitely keep the service in mind again and recommend! "
"Driver excellent, friendly and helpful. Wasn't met at airport, so that section is not applicable."
"Good"
"Absolutely brilliant service … messages to say wheee he was and whereabouts, excellent drive home felt safe. Lots of room in vehicle. Will be using again that’s for sure ! "
Testimonials 4.3/5 based on 313 reviews
"-"
"Driver was brilliant, a little early but told us he would wait with zero issue. He helped my wife get her wedding dress in the car so it didn’t get all caught and messed up. Seemed like a genuinely nice man. Really happy with the service and was one of the only taxis that didn’t cancel on the night so double win! I will definitely keep the service in mind again and recommend! "
"Driver excellent, friendly and helpful. Wasn't met at airport, so that section is not applicable."
"Good experience and nice driver"
"Were ~3min late"
"Taxi broke down and looked to be un road worthy, driver didn't try to rectify the situation and help source alternative travel, didn't arrange for alternative travel to be arranged for an already confirmed collection. on contacting the company 10 times since the date of travel we have been ignored multiple times and when promised a refund this has happened. They don't answer the phone lines unless you call relentlessly and are a complete shambles or a organisation. Still awaiting for this to be rectified Wont be using or recommending"
"Good"
"Vehicle was over 15 years old. Driver was on time but quite rude to my daughters. He was HSI g his phone whilst driving and looked very tired. He told us the tide was subcontracted. For the money paid I will not be using your services again "
"On the outward journey my driver was late. On return they didn't want to meet me in the terminal due to the parking fees. Both ways the cars were old and not especially comfortable people carriers, not a saloon/sedan. The whole thing was extremely overpriced and when I complained and tried to cancel I was told I had to pay 90%, with no option to speak to a manager to discuss it. I will warn all my colleagues against using this service and will absolutely never use again myself."
"On the outward journey my driver was late. On return they didn't want to meet me in the terminal due to the parking fees. Both ways the cars were old and not especially comfortable people carriers, not a saloon/sedan. The whole thing was extremely overpriced and when I complained and tried to cancel I was told I had to pay 90%, with no option to speak to a manager to discuss it. I will warn all my colleagues against using this service and will absolutely never use again myself."
"Absolutely brilliant service … messages to say wheee he was and whereabouts, excellent drive home felt safe. Lots of room in vehicle. Will be using again that’s for sure ! "
"Mohammed was a kind and considerate driver with genuine and pleasant conversation. "
"Nothing went wrong with the meet and greet. I was extremely surprised at the very high cost of the trip. "
"Efficient and easy to book "
"A very old transit van"
"Good service but a bit expensive"
"The bus that arrived did not reflect the photos you have advertised when booking "
"It was good."
"Rude aggressive driver and very poor condition vehicle "
"Rude aggressive driver and very poor condition vehicle "
"Driver was not there when I arrived, had to phone him. He wouldn't do meet & greet in arrivals as he said it costs 5 quid to park!"
"Nothing went wrong. He was in communication at all time and met me where we agreed. "
"Very timely and a nice man"
"Was perfect. thanks. "
"I didn't get the meet and greet, driver was outside in the pick up area, Was a little disappointed as I thought that I had pay for the meet and greet"
"Great service and very friendly driver."
"Booked fo take a family home after a funeral reception, they were really happy with the service received."
"Very overpriced. Even driver said I “paid over the odds” but I got where I needed to go."
"Brilliant service, would recommend 100%"
"Driver was on time, however the manner of driving and the way the driver spoke to us on the return journey was disgraceful. There was also an unpleasant smell when we got on the bus and most of the seats were wet? There where no signs on the bus stating no drink on the bus. We had a full bottle of wine that we didn’t drink so we brought it back to have once we got home. He made us throw it out on the journey home. As it fell over on the floor, (lid was on tight!) nothing got spilt but as it was raining when we boarded the bus the floor got wet. When we threw the bottle out. (Littering!) he noticed the floor was wet, which wasn’t our problem! He said many words which I can’t name as they are very bad. So no I won’t be using you ever again. Being spoken to like a piece of shite is not good customer service and no I won’t be leaving a tip! Many thanks "
"Great servicen"
"No comments"
"standard, no drama"
"Ticked all the boxes, on time and arrived in good time. "
"Excellent service and communication. Pleasant drive too. "
"Very good service "
"Excellent service from Blue Stone Taxis and I would highly recommend."
"Driver very helpful with my power wheel chair which folds up. I will use you again. I tipped the driver on the spot when I pad him. it is customary for me to tip the driver"
"5 start service from Blue Stone Taxis I can not fault them and recommend."
"Taxi did not turn up!! Apparently had called me but I had no missed calls. We nearly missed our train because of this. Not happy at all! "
"Excellent service from Blue Stone taxis I would highly recommend."
"The driver didn’t go to the correct pick up at the wedding. They threatened to leave and made the bride walk across the grounds rather than come to the correct pick up point at the venue. He moaned about missing jobs and was very argumentative that spoiled out special day. The same firm also cancelled taxis for our guests and put them high and dry at 12am in the morning. "
"Very friendly "
"Fantastic service from our taxi driver. He was on time, very polite and drove considerately. The event we were attending finished late, but our driver waited for us, so we are very grateful for that. We are very happy "
"Well actually taxi turn up 5 mins before which was good and as soon as I got out of door, guy moved taxi to me. He was friendly and when got to Leicester General, he went in to reception to make sure I was in the right place so I am happy to use you again and let my friends and family know too so thank you"
"The arrival time was early so we chose to wait outside."
"Nice ride and very patient driver."
"Arrived on time and got me to my destination well ahead of appointment. Would definitely use again. Thanks Mahommed."
"Fantastic service from Blue Stone taxis, always reliable and turn up on time the driver is always polite and friendly, highly recommend."
"No massive issue, but vehicle was a Hatchback not a Saloon/Sedan. The vehicle, specifically the luggage compartment was not in a clean and tidy state."
"Very nice person! A pleasant and easy conversation. He drives very well. He comes in time, even early."
"Very pleasant driver. Nothing was a problem."
"Fabulous gentlemen "
"Excellent "
"Nothing"
"Mohammed was so lovely, such a credit to your team!"
"The driver contacted me before the train arrived and told me where he would be in the car park. He was courteous and helpful. Excellent first trip using Taxicode. I gave him a tip because we always appreciate great service. Many thanks."
"Great service, friendly driver, keen price and good comms. Couldn't ask for more really. Highly recommend. "
"Great services "
"On time with a personable driver."
"God service-thanks!"
"Did not appreciate the fact the driver told me I could have saved at least 15 pounds if I had called direct So won’t be using again 😢"
"Driver was early but did wait. But the driver insulted the hen of the hen party he was driving. Rude and not impressed. But we did manage to have a good time on the bus ignoring what happened. "
"All ran smoothly "
"Very good ,on time ,friendly "
"Driver on pickup (we arrived on time) demanded that we have to cover his parking costs on the airport terminal or that he’ll refuse to drive us to our destination. We just arrived in the country and if we refused to cover his costs we wouldn’t have any other means of travel. Terrible experience."
"Fantastic service as usual from Blue Stone taxis, the driver is always friendly and polite and always on time highly recommended."
"driver was patient with all the small delays that happened and was very friendly. he was also early to both pick up sites which made us on time for our journey. "
"Driver was great and on time, booking service and customer services was terrible.. booked a mercedes and got a standard but got no refund and then tried to charge me an extra 5 quid for changing the time. Will not be using the service again and will be telling my colleagues at CEVA to avoid the company."
"👍🏻"
"Very good"
"none"
"Customer service skills are excellent. Clear communication and easy online booking system with driver texting when they are outside. I had an empathetic and hard working driver whose on time, reliable and adaptable. Would definitely recommend to others. "
"Very good."
"Simple and easy to use service. The price quoted was the price paid and a friendly, helpful driver. Great service from start to finish, highly recommended. "
"Excellent customer service from blue stone, driver is always friendly and polite and always on time never had any problems with them and will happily keep on using them."
"The driver was perfectly on time and very welcoming and talkative."
"Excellent service thank you "
"A+ service from blue stone, can't fault them always on time and polite and friendly driver."
" g"
"The service was good"
"See the star rating."
"very good driver spot on time and polite"
"Good experience "
"The driver has arrived on time. Super polite."
"I ordered the car and heard nothing from the company for a good 20 minutes. I then cancelled and arranged another company. Over an hour later the original company turned up after I’d left the property. They stated I’d still be charged. A shockingly bad service and attitude from the driver on the phone. "
"Lovely driver, very friendly. Great service - would recommend and use again."
"Very polite "
"Fantastic service again from Blue Stone car's can not fault them at all, always happy with there service and been great during lockdown."
"Fantastic service as usual from Blue Stone, even with everything going on they are still running and always on time and and getting to my destination on time."
"Fantastic service as usual from blue stone, driver is always friendly and polite and on time and gets me to my destination on time."
"Very polite and friendly driver as always, I was picked up on time and get to my destination with no problems never had any issues with Blue stone taxi's, and will happily use them in the next couple of weeks to get to work."
"Really helpful driver - still came for us even after a 5 1/2 hour delay!"
"Very friendly driver"
"All was fine. New time arranged due to our delayed flight."
"No issues"
"Absolutely fantastic service I can’t recommend enough! "
"Excellent driver. On time, courteous. Text the night before. Highly recommended"
"Good service"
"Very reliable taxi driver and always polite and friendly and always on time and gets me to my destination on time very happy to use them again."
"Been using this company a few times now and they have really good to respond to bookings and confirm your booking ASAP. The driver is always on time and friendly and polite, I am happy to keep on using this company for future bookings."
"The driver waited for me at the train station despite the fact that the train was 10 mn late. Very much appreciated ! The journey (15 mn) was good, as the driver knew exactly where to go and how to get there."
"The only complaint was the mini bus was a bit tired in appearance, but the driver and the journey was good and reliable.."
"Very polite and friendly driver, taxi was on time and never had any issues with this taxi firm and have used them a few times now and happy with the service they provide."
"Great A ++"
"The driver gave me some additional interesting info about the region. He was very helpfull and friendly"
"Blue stone cars were fantastic. kept me informed with texts and updates. "
"Positive experience"
"Felt that I had been ripped off because I had to pay an extra £20.00 due to picking up two more passengers on the way to the venue. Also the online booking system is not very clear. I have been left very dissatisfied with the driver "
"Felt that I had been ripped off because I had to pay an extra £20.00 due to picking up two more passengers on the way to the venue. Also the online booking system is not very clear. I have been left very dissatisfied with the driver "
"He arrived 5 minutes late"
"Ok all good "
"The only negative thing was that the vehicle was uncomfortable and seemed to struggle with the load at times. Other than that couldn’t fault the driver, communication and service. "
"Met outside after waiting 5 / 10 mins"
"Minibus was nothing like the picture, but it did give us all a really good laugh and it got us there! "
"Will use again "
"Our driver was very nice & helpful. My issue is with the vehicle! It was basically a rust bucket. On the journey home from the airport it was clear that someone using the taxi before us had been sick & it hadn’t been valeted properly as we had to endure the smell for two hours. I think you have a cheek sending that vehicle as transport. Definitely wouldn’t use you again"
"This is embarassing! We booked the transport to go to The Royal Oak; but the pub bookers had actually booked the Blacksmiths, in another village entirely. Found out as we set off! Driver was brilliant and took us to the Blacksmiths (with a fair adjustment in fare), and brought us back. We'll definitely use again. Double Star!"
"On arrival at Loughborough station the taxi was not in the car park but arrived a few minutes late and the driver had not looked up where he was going. However he did get us to our destination five minurtes early so caused no inconvenience. The return journey was excellent from Shepshed to Loughborough. A different driver arrived slightly early, was very polite and friendly, opening and closing the taxi door for me and being attentive and pointing our areas of local interest and places to eat. I would highly recommend him."
"Next time I will be more specific about the extent of my disability. Driver seemed very grumpy about having to handle cases and scooter. Scooter weighs no more than large case (27 kegs.)."
"Very helpful and friendly. "
"Communication with the driver was excellent "
"Excellent service and very polite"
"+"
"+"
"+"
"a"
"Nothing went wrong"
"Driver arrived early as he knew I was going for a train and was very friendly and courteous. The car was excellently well looked after."
"great driver, on time and super clean vehicle - perfect."
"Punctual and efficient service. All 10 people in a clean minibus. driver was very good and friendly. Would use again and recommend "
"First time booking a taxi this way - worked really well."
"The vehicle was not as spacious as I expected but we and our luggage all fit, the driver got us there safely and in good time. To me that makes it a 5 star trip. Thank you so much!!!"
"Service as per expectation"
"everithing perfect"
"Prompt arrival despite roadworks. Friendly driver. Would use service again."
"Driver was on time, pleasant journey."
"Met outside of terminal. No issue with that."
"The taxi was late, the driver was not at the arrivals hall, I had to call him and he told us to wait for him at a drop off point and it was raining."
"Landed at 9.10 am, driver was booked for 9.15. I called him at 9.15 and he said he would be there in 20 minutes. At 9.50 after making several unanswered calls to the driver we took a different taxi. I received a text from the driver at 10.10 am advising he was at the airport. I called him to say we got a different taxi and asked why was he so late? He aggressively told me I didn't reply to messages from your firm with flight details and you have to allow 30 minutes for passport control. I said that there was no passport control and I was flying from Ireland not India. As i had never met the driver I had no idea that he was Indian. He took my comments as being racist which was quite bizzare. I would appreciate a refund today please. KInd regards, Fran. "
"Although driver was stuck on m1 due to accident he kept us informed, would use again"
"Driver ran 5 min late (or out flight was early) but kept an impeccable communication with us. Very kind driver and an excellent service overall "
"OK"
"Excellent service and communication made the transfer to and from the airport hassle free and efficient "
"Good service, the driver was nice and arrived on time, but the seat was not so compatible."
"Driver was punctual, friendly and very helpful with our luggage."
"Good conversation and safe driving Thoroughly recommended "
"We had a very good experience! The driver was on time and very nice, as he also helped us with the luggage. Would recommend!"
"Good"
"Bath experience. You mentioned in your offer/confirmation to take a 30 min. between arrival plane and arrival hall to meet the taxi driver. Arrival of plane was planned for 12.25 so i ordered the pick-up for 13.00. Plane arrived at 12.20 so I waited in the arrival hall untill 13.00 without seeing the taxi driver with a name plate/ Bergs as promised in the offer. After several walks outside the arrival between 12.20 /13.00 to see if the taxi was waiting I get a call in at 13.00 that he was waiting on the outside pick-up area, It was heavy raining that day and after moving to the pick-up area I met an unpolite man that he was already so long waiting seen the arrival time of the plane ( in very bath understanding english ), whereas I tryed to explain to him that the agreed pick-up time was 13.00 at he meet/greet point in the arrival hall with name plate ( of witch he was not aware). The transportcar was an old fashioned mini-bus instead of the agreed saloon car. I will not accept any more cost due to wating time of the driver than the 23 pound agreed seen all the bath exprerience is related not to me but to the driver and the fact that his car type was not in accordance as agreed by your coy. "
"Everything went smoothly, and the driver was very helpful"
"Would strongly advise anyone reading this to not use this Company! Having made my booking 2 weeks in advance which was confirmed, I was then told the night before I was due to fly that they had overbooked and either I wait 2 hours for my pick up or cancel. 3 weeks on and I have still not received my full refund having cancelled the booking when I was informed of the above. Disgusting Service!"
"Very good, on time and got me to my destination without a problem."
"Great service. Top fellow. Highly recommended."
"Great service at a great price. Thank you once again"
"£28 from highland drive to loughborough station...is this a mistake? Very expensive!"
"Punctual and very accommodating driver."
"If we could give this a no star we would. TaxiCode in fairness were great at resolving and refunding, but the driver at Blue Stone Cars of Loughborough who provided the actual journey was beyond bad. Slightly late for the airport run pick-up but otherwise OK, very late for pick-up to go home, very defensive and became aggressive and shouting - ultimately abandoning me with my wife in a wheelchair and autistic son and requiring us to use the on-site company at East Mids (who were great and horrified by Blue Stone). TaxiCode did fully refund and played fair, and I believe dealt with the situation well."
"Flight came in early and was given a number to ring when we landed and was sat waiting at pick up point, couldn't of asked for more , spot on thankyou "
"Excellent service. The drivers were very friendly and made the journey to and from the airport very enjoyable. Will definitely use again."
"Pleasant, chatty driver who was prompt and professional. Would definitely use Mohammed again on my next trip to Champneys spa. Thank you "
"The driver waited patiently for us to collect our luggage and get through customs. The car was clean and the journey speedy."
"Please tell us a few words about your overall experience"
"Exactly on time and driver Mohammad very approachable and had a great chat with him on way to airport. Definitely recommend Mohammad and will use him again next time! Cheers Anton "
"Everything was fine. Thank you very much."
"Driver was late at the airport. Could not tell me how to get a receipt. I then called them to request this but still not received anything. not very helpful service. "
"I was pleased with the service and the driver was on time, very social and helpful."
"Spot on"
"Very good -very reliable"
"Perfect service - good communication and updates - very flexible - Thanks !!"
"The drivers for both journey to Airport and back again were on time (actually a few minutes early), and helpful. I'd use this service again."
"Expensive fare £73. Web booking was confusing until booked - I thought I was booking with ADT Taxis."
"Fantastic service, driver kept us informed both ways of the journey - arrived at airport and home stress free. Driver nice and polite - would definately use this service again. Thank you "
"It was good 👌"
"good"
"Driver was super-punctual, friendly and I felt safe with him driving"
"First time I preferred to book thru this taxi service provider but while talking on phone for booking the person on other side was very rude to me so immediately decided to cancel my booking. Lost potential customer as very frequently I'm using taxi. "
"We had a great journey, our driver was very accommodating and waited for us on our day out."
"Very punctual and highly recommended. Thank you. "
"The driver showed up early and was very helpful in loading our bags. We had a very pleasant conversation on the trip to the airport and arrived in plenty of time. Very good experience overall."
"The driver was very nice and extremely patient with my large group of passengers. The vehicle was ready to go when we arrived at the pickup point. Great experience."
"Did not tell us where taxi would be picking us up from at airport. All else very good."
"Driver turned up on time and offered professional service for competitive price. Advance payment makes it hassle free. "
"Friendly driver, on time, would use them again ;o)"
"All was fine except he wasn't completely sure where the train station was - it ended up being fine. Thank you"
"Easy to order, friendy service :)"
"Very polite. Kept us up to date every step of the way. Very helpful. Thanks."
"Very punctual, immaculately clean taxi and very helpful."
"Service was all good. "
"As first collection was from a train, kept in contact to see if train on time and gave us full description so those members of the party found the minibus, as I the organiser was the last pick up. Would definatly recommend."
"Fabulous driver, time keeping to perfection, thanks Muhammad a true gent"
"Excellent service! And for a really good price too."
"I booked a Mercedes E-Class but a Renault Traffic Minibus turned up. It was in good order and the driver only charged me the standard rate to apologise for the mistake."
"Driver was on time and professional. We had a 9 hour flight delay on the return journey and he was happy to accommodate this last minute change of schedule. Would highly recommend and use services again!"
"was waiting for us when we returned even though our flight was an hour late"
"Rang to check address and arrived on time. Excellent service."
"All ok"
"I had decided to cancel the booking. Too many hide fees and I don't like it. "
"Efficient booking service. Taxi waiting on arrival and pleasant driver. Thanks, would use again."
"Excellent service providing just what we required that is a fast, comfortable transfer from home to Birmingham Airport and return. Our driver was friendly and efficient. Thank you "
"our plane was 2hrs late due to fog. with good communication at 1.30 in the morning. we were picked up without delay. I was very impressed by the drivers happy and cheerful attitude. "
"Car was clean. Driver polite and confident of route to destination. I would use them again. Typically with uk traffic always allow additional time for delays. "
"Link taxis were excellent, would definitely use them again, thank you"
"Friendly driver clean bus"
"Excellent service. The drivers were very friendly and helpful. The taxi arrived promptly."
"Driver was on-time, friendly and courteous - everything worked like a dream! Will definitely recommend to friends and use this service again if situation arises. Cannot thank you enough!!"
"Excellent service well done and thanks again"
"Very good service! "
"Good"
"."
"Quite hard for the people with sticks to get into minibus and not too easy getting out of the taxi from thhe 'boot' but we hsd a laugh. Drivers were fine and friendly.Would use you again with a more agile party. Thanks"
"Not the company I thought I was going to get. Driver was 15 minutes later on both journeys."
"disappointed in having to wait until 02.50hrs but once it arrived journey was OK - nice not to have someone who put their foot down because traffic was light."
"5minlate"
"15 mins late"
" Link taxis who booked our journey then passed the job onto another firm but gave them the wrong information. If it wasn't for Scott Russell mini buses we would have been badly let down. He was left out of pocket but made sure we were taken to and from our destination. Although Link taxis admitted it was their mistake they would not compensate him for their mistake. They sent him to our destination instead of the pick up point. I will certainly not have any more dealings with Link taxis. Well done Scott a true professional."
"Very nice driver"
"Very impressed with the service."
"Taxi booked for airport transfer never arrived(paid by PayPal day before). Call to get money back but person I spoke with was arrogant and unpleasant and said he don't care about reputation as have plenty of customers. Using PayPal claim now to get money back. NOT RECOMMENDED !!! "
"Excellent service once again. I shall continue to use this service when I am in the Leicestershire area."
"Brilliant service, on time, lovely driver, clean mini bus"
"Punctual pleasant and both journeys we had very competent drivers. Would definitely use you again."
"Polite drivers, on time, no fuss, car a little rough round the edges, but who cares about that when you don't have to drive after a long day and flight!"
"All excellent Thank you."
"Apart from being a bit late due to traffic driver very helpful.definitely use you again."
"We booked a meet-and greet at East-Midlands airport to a Loughborough hotel and back on the 6th of January. Our plane was 15 minutes delayed, but we didn't expect any problems as the flight number was attached to our booking. Unfortunately no one was waiting for us at arrival. After 10 minutes I phoned the company and they said 'the driver is on the way'. 20 minutes later I received a text from a different number: 'Have taxi arrived'. As we didn't understand if this is a question I phoned this number. A confused operator was asking ME if their taxi is there yet (??). Later he assured me that a driver must be already on the way. Normally we would have just taken an other company, but we paid online through our university system and didn't want complications with reimbursements. 10 minutes later I got the same question in text again, so I phoned the guy. He said they 'lost the driver', so he will come personally..in another 20 minutes. When he arrived, he asked us on phone to go over the departure gate (??). Briefly apologized and said he will refund the total cost of this ride. It never happened. (As we paid online in advance, we expected an online refund, but they refused to answer my emails). We were late from our conference. Never use this company..."
"Very pleased with service provided. I would use this company again."
"This is my first time using this online booking service. I hope this won't be the first and last time I use this because it looks very easy and understandable. "
"Excellent service."
"Good service will use again"
"Easy to use and a useful number to retain"
"4 minutes is not long enough to put in all the details so the quoted price has gone up by £2.50. Not very happy with that!"
"Great website. Needs to be able to take more detailed addresses. Price was reasonable."
"Overall very pleased with booking. Slight delay in establishing pick up point and about 10 minutes late."
"Everything went according to the booking. Excellent! Would definitely book again"
"excellent service, price can not be beaten, would well recommend Taxicode, and Loughborough Taxi's."
"exceellent"
"Super happy with your service- anytime again with pleasure. Great value for Money! "
"I am very displeased with the company and will NEVER use them again. I had a reservation very early in the morning to get to the airport and I would have lost my flight if I hadn't taken precautionary measures and booked the taxi much in advance of my flight. The taxi was 20 minutes late. I was not notified about this at all. After the first ten minutes of waiting, when I called to find out whether the taxi was still coming I got talked to very rudely and was told, with an irritated tone, not to panic, my taxi will arrive in five more minutes. But it didn't. It took another ten minutes before it appeared, no explanation for the delay or apologies."
"Same MPV with faulty brakes used for both journeys. Annoying beeping did not inspire vehicle was fit for purpose. On return journey the driver pulled out from behind a stopping bus and nearly collided with an island in the middle of the road. Also too costly with credit card charge so wont be using this service again."
"Journey to Brooksby was fine my rating does not reflect that. This comment if for the return journey. Driver got pick up time wrong, he thought it was 9:05 instead of 9:15, he first contacted me at 9:07 saying that he was waiting. I text him at 9:12 saying I was nearly finished, then at 9:17 couldn't get hold of the number, I assume he was on the phone to someone else. I tried 3 times all went to answerphone. Finally got hold of him at 9:20, when he rudely accused me of being 15 mins late (I was only 5 mins late and had warned him I might be) and that he would leave soon If I didn't hurry up. He couldn't find the place (which I'm not blaming on him as it is hard to find but I couldn't get hold of him on the phone to direct him). He never apologised for getting the wrong time and was unfriendly for the whole journey. As you can imagine I was pretty frightened by the notion that my driver would leave without me having got the pick up time wrong and me having prepaid for the taxi. I will not be using this company again if this driver is used for my journeys."
"Apart from a worrying start when our taxi did not turn up at our designated time and no phone call to tell us where it was. We did get to departure and catch our plane. I had to ring round to find a car though and feel I should not have had to do that and it was bad that a phone call was not sent to assure us that a car was LATE but on it's way !! When you need to catch a plane it can be very worrying !!"
"Driver was 30 minutes late "
"Excellent communication with owner. The flight was showing cancelled at East Midlands although this was not correct. It was delayed by 2 1/2 hrs but my son was still safely picked up. "
"Not sure what happened with this one! Either it was a no show or if the taxi did arrive we never knew about it. After about 45 minutes waiting we had to arrange another taxi which cost us twice as much as the cost we paid in advance for the original taxi. Quite an expensive boxing day!!"
"Everything went ok. Would be a good idea when confirming the booking to ask for the pickup address....for peace of mind, we had to contact the taxi company directly!!"
"Only problem - was a little bit awkward as driver claimed to be unaware that we had already paid."
"Good service would use you again"
"The taxi was late both for going and coming home. No phone calls to tell us. Waited 25minutes to be collected from airport. Taxis grubby.Poor service, would not use again."
"Driver didn't know where he was going or even which lane be in at certain junctions. Also he was playing with his mobile phone whilst driving and it wasn't hands free!"
"Taxi was an hour late"
"Taxi arrived late, controller at the taxi firm rude,could not explain why taxi was late. Will never use this firm again"
"The Taxi is on time and the driver very courteous and friendly. The journey was comfortable and we got to our destination with time to spare. Excellent, I would certainly use this service again."
"Very easy site to use "
"sent a saloon car when we booked a mini bus however they did eventually send another car 30 mins later"
"easy to use"
"Very easy to use and competitive price"
"Excellent service and friendly driver."
"Pretty cool"
"So easy"
"Easy to book, very pleased!"
"All Good"
"All ok"
"excellent service, no problems cat all"
"Excellent service, we were delayed in baggage haul, driver very understanding and pleasant"
"On time, comfortable journey will use again"
"On time, good price, would recommend"
"Turns up on time, uses hands free, drives safely. That's 5/5 in my opinion "
"the guy who took me and picked me up is the best taxi driver i've ever had! i lost my phone and he waited and did all he could to get us, top bloke"
"very good service"
"The driver was 1/2hr late and a 2.30 in the morning we were not happy. Poor service when you cannot pick the company you wish to travel with."
"Excellent service. Very pleasant driver. Would definitely use again"
"Really quick and easy to use, and great price for time of day that I need the taxi for!"
"Waited around until 3.30. When I phoned the man said that our driver had been involved in an accident and that it would be best to get another taxi, which we did as we had flown over especially for a business meeting and we were going to be late otherwise. On the way in the other taxi I got a call to say that a driver was waiting for us at the airport. I would like my money back please as I paid 35 pounds. Thanks"
"well done. excellent user friendly service"
"The driver arrived 30 minutes late, complaining because he could't find my address. While waiting I tried to call several times the telephone number provided on the website but nobody answered. I had a flight to take, so when arrived at the airport I had to rush to check in in time."
"Fantastic service from a great team of people. The drivers I had were friendly and we chatted the entire taxi journey. If I am ever in the area will definitely use again and couldn't recommend more highly."
"Excellent service"
"Once again great service - will recommend."
"Happy with service im paying a lot more normally its 8 over web 10.40 Other taxi firms price remains the same so pls look into this as for same journey if I book once a day its and extra 10 50 for same journey"
"Excellent service. I would recommend this company to everyone "
"Top class service, very friendly. "
"thank you very much !!!"
"I rang the telephone number at the top of the web page and the gentleman who answered was not very helpful"
"Thank you, very reliable, good to get a text reassuring Lucy that the car was waiting."
"The driver for the outward journey did not turn up! I had to call the operator to arrange a replacement driver. The inward driver was on time. Not impressed!!"
"The driver for the outward journey did not turn up! I had to call the operator to arrange a replacement driver. The inward driver was on time. Not impressed!!"
"Excellent service!"
"very easy booking process"
"Taxi service perfect.Driver was waiting before we landed and txt me to tell me.Excellent happy driver would definitely use again."
"Great service for airport transfers, we even landed early and the taxi driver was still able to come and pick us up with only a few minutes wait!"
"We are very happy with the service provided for our son to get to college after a long train journey. Train was delayed so our son rang and asked if he could be picked up 15 minutes later, which was no problem at all. Will use again without any hesitation. Thank you."
"Booked for 1205 for a 1230 arrival at Hall for wedding. Car had not arrived at 1210 so hotel receptionist rang L Taxis - no record of our booking but they sent car right away. Arrived just turned 1215 very dirty minibus - very poor really as we were all dressed up. Anyway just about got there in time. Good job we rang to find out what was happening !! Will book direct in future"
"The taxi arrived on time and got us to East Midlands Airport from my home in Loughborough quickly and safely. The helpful and pleasant driver sent me a text informing me where he was waiting at the airport when we returned from our trip."
"good site, hope the taxi service is as good!"
"Brilliant service, would recommend without hesitation."
"Excellent service, friendly driver, on time pick up, good communication. Will definately use again and again!"
"Excellent service I would not hesitate to use this company again well recommended.Very reliable."
"Both drivers polite, very good service."
"Booking for the second time after a great first experience, booking easy and fast with secure online payment. Stress-free taxiing."
"I booked the taxi to take my daughter to her boyfriend's house safely as I cannot drive. It started off well as the driver arrived bang on time. However my daughters journey , who is only 17, was very frightening. The driver was speeding, blasting his horn at other drivers, texting and using his phone whilst driving, and then got lost before finding the drop off destination. Overall a scary ride for my daughter."
"Taxi hasn't arrived yet 920 and call to taxi company(not Contained in your emails and had to go onto website) revealed that taxi has gone to destination not to pick up point. No voicemail to advise about delay. As yet the experience hasn't been very good. "
"finished early phoned to see if I could be picked up earlier 5 mins later driver arrived"
"Taxi 20 minutes late arriving - had to telephone to chase. No apology from anyone."
"the taxi driver was very nice and the service was good, the only thing is that the taxi arrived 20 minutes too early, which put a pressure on us to get out of the door as quickly as possible"
"Used before & very prompt, reliable competetive service. Very pleasant driver too."
"Really impressed with everything from booking online to the journey home. Will definately use again."
"Very easy to book. Taxi on time and driver very friendly. Phoned to change return time on the day which was no problem. Would definitely use again"
"Very easy to book"
"We arrived back early and had a text from driver and although he wasn't waiting where he said, he was there within five minutes of me ringing him"
"We had to change our booking at the last minute & the chap on the phone was extremely helpful. & got the cab on the revised date. Great service!!"
"Driver did not turn up to collect us from East Midlands Airport on Saturday. We arrived after a long journey with 2 children and had to find alternative transport. Wanting a refund!!!!!!!!"
"Good experience. Will use again. Thank you."
"This is my first time using this online booking service. I hope this won't be the first and last time I use this because it looks very easy and understandable. "
"Easy to use and a useful number to retain"
"4 minutes is not long enough to put in all the details so the quoted price has gone up by £2.50. Not very happy with that!"
"Great website. Needs to be able to take more detailed addresses. Price was reasonable."
"exceellent"
"Taxi arrived late, controller at the taxi firm rude,could not explain why taxi was late. Will never use this firm again"
"Very easy site to use "
"easy to use"
"Very easy to use and competitive price"
"So easy"
"Easy to book, very pleased!"
"All Good"
"All ok"
"Really quick and easy to use, and great price for time of day that I need the taxi for!"
"well done. excellent user friendly service"
"thank you very much !!!"
"I rang the telephone number at the top of the web page and the gentleman who answered was not very helpful"
"Excellent service!"
"very easy booking process"
"good site, hope the taxi service is as good!"
"Booking for the second time after a great first experience, booking easy and fast with secure online payment. Stress-free taxiing."
"Used before & very prompt, reliable competetive service. Very pleasant driver too."
"Very easy to book"
"-"
"Driver was brilliant, a little early but told us he would wait with zero issue. He helped my wife get her wedding dress in the car so it didn’t get all caught and messed up. Seemed like a genuinely nice man. Really happy with the service and was one of the only taxis that didn’t cancel on the night so double win! I will definitely keep the service in mind again and recommend! "
"Driver excellent, friendly and helpful. Wasn't met at airport, so that section is not applicable."
"Good experience and nice driver"
"Were ~3min late"
"Taxi broke down and looked to be un road worthy, driver didn't try to rectify the situation and help source alternative travel, didn't arrange for alternative travel to be arranged for an already confirmed collection. on contacting the company 10 times since the date of travel we have been ignored multiple times and when promised a refund this has happened. They don't answer the phone lines unless you call relentlessly and are a complete shambles or a organisation. Still awaiting for this to be rectified Wont be using or recommending"
"Good"
"Vehicle was over 15 years old. Driver was on time but quite rude to my daughters. He was HSI g his phone whilst driving and looked very tired. He told us the tide was subcontracted. For the money paid I will not be using your services again "
"On the outward journey my driver was late. On return they didn't want to meet me in the terminal due to the parking fees. Both ways the cars were old and not especially comfortable people carriers, not a saloon/sedan. The whole thing was extremely overpriced and when I complained and tried to cancel I was told I had to pay 90%, with no option to speak to a manager to discuss it. I will warn all my colleagues against using this service and will absolutely never use again myself."
"On the outward journey my driver was late. On return they didn't want to meet me in the terminal due to the parking fees. Both ways the cars were old and not especially comfortable people carriers, not a saloon/sedan. The whole thing was extremely overpriced and when I complained and tried to cancel I was told I had to pay 90%, with no option to speak to a manager to discuss it. I will warn all my colleagues against using this service and will absolutely never use again myself."
"Absolutely brilliant service … messages to say wheee he was and whereabouts, excellent drive home felt safe. Lots of room in vehicle. Will be using again that’s for sure ! "
"Mohammed was a kind and considerate driver with genuine and pleasant conversation. "
"Nothing went wrong with the meet and greet. I was extremely surprised at the very high cost of the trip. "
"Efficient and easy to book "
"A very old transit van"
"Good service but a bit expensive"
"The bus that arrived did not reflect the photos you have advertised when booking "
"It was good."
"Rude aggressive driver and very poor condition vehicle "
"Rude aggressive driver and very poor condition vehicle "
"Driver was not there when I arrived, had to phone him. He wouldn't do meet & greet in arrivals as he said it costs 5 quid to park!"
"Nothing went wrong. He was in communication at all time and met me where we agreed. "
"Very timely and a nice man"
"Was perfect. thanks. "
"I didn't get the meet and greet, driver was outside in the pick up area, Was a little disappointed as I thought that I had pay for the meet and greet"
"Great service and very friendly driver."
"Booked fo take a family home after a funeral reception, they were really happy with the service received."
"Very overpriced. Even driver said I “paid over the odds” but I got where I needed to go."
"Brilliant service, would recommend 100%"
"Driver was on time, however the manner of driving and the way the driver spoke to us on the return journey was disgraceful. There was also an unpleasant smell when we got on the bus and most of the seats were wet? There where no signs on the bus stating no drink on the bus. We had a full bottle of wine that we didn’t drink so we brought it back to have once we got home. He made us throw it out on the journey home. As it fell over on the floor, (lid was on tight!) nothing got spilt but as it was raining when we boarded the bus the floor got wet. When we threw the bottle out. (Littering!) he noticed the floor was wet, which wasn’t our problem! He said many words which I can’t name as they are very bad. So no I won’t be using you ever again. Being spoken to like a piece of shite is not good customer service and no I won’t be leaving a tip! Many thanks "
"Great servicen"
"No comments"
"standard, no drama"
"Ticked all the boxes, on time and arrived in good time. "
"Excellent service and communication. Pleasant drive too. "
"Very good service "
"Excellent service from Blue Stone Taxis and I would highly recommend."
"Driver very helpful with my power wheel chair which folds up. I will use you again. I tipped the driver on the spot when I pad him. it is customary for me to tip the driver"
"5 start service from Blue Stone Taxis I can not fault them and recommend."
"Taxi did not turn up!! Apparently had called me but I had no missed calls. We nearly missed our train because of this. Not happy at all! "
"Excellent service from Blue Stone taxis I would highly recommend."
"The driver didn’t go to the correct pick up at the wedding. They threatened to leave and made the bride walk across the grounds rather than come to the correct pick up point at the venue. He moaned about missing jobs and was very argumentative that spoiled out special day. The same firm also cancelled taxis for our guests and put them high and dry at 12am in the morning. "
"Very friendly "
"Fantastic service from our taxi driver. He was on time, very polite and drove considerately. The event we were attending finished late, but our driver waited for us, so we are very grateful for that. We are very happy "
"Well actually taxi turn up 5 mins before which was good and as soon as I got out of door, guy moved taxi to me. He was friendly and when got to Leicester General, he went in to reception to make sure I was in the right place so I am happy to use you again and let my friends and family know too so thank you"
"The arrival time was early so we chose to wait outside."
"Nice ride and very patient driver."
"Arrived on time and got me to my destination well ahead of appointment. Would definitely use again. Thanks Mahommed."
"Fantastic service from Blue Stone taxis, always reliable and turn up on time the driver is always polite and friendly, highly recommend."
"No massive issue, but vehicle was a Hatchback not a Saloon/Sedan. The vehicle, specifically the luggage compartment was not in a clean and tidy state."
"Very nice person! A pleasant and easy conversation. He drives very well. He comes in time, even early."
"Very pleasant driver. Nothing was a problem."
"Fabulous gentlemen "
"Excellent "
"Nothing"
"Mohammed was so lovely, such a credit to your team!"
"The driver contacted me before the train arrived and told me where he would be in the car park. He was courteous and helpful. Excellent first trip using Taxicode. I gave him a tip because we always appreciate great service. Many thanks."
"Great service, friendly driver, keen price and good comms. Couldn't ask for more really. Highly recommend. "
"Great services "
"On time with a personable driver."
"God service-thanks!"
"Did not appreciate the fact the driver told me I could have saved at least 15 pounds if I had called direct So won’t be using again 😢"
"Driver was early but did wait. But the driver insulted the hen of the hen party he was driving. Rude and not impressed. But we did manage to have a good time on the bus ignoring what happened. "
"All ran smoothly "
"Very good ,on time ,friendly "
"Driver on pickup (we arrived on time) demanded that we have to cover his parking costs on the airport terminal or that he’ll refuse to drive us to our destination. We just arrived in the country and if we refused to cover his costs we wouldn’t have any other means of travel. Terrible experience."
"Fantastic service as usual from Blue Stone taxis, the driver is always friendly and polite and always on time highly recommended."
"driver was patient with all the small delays that happened and was very friendly. he was also early to both pick up sites which made us on time for our journey. "
"Driver was great and on time, booking service and customer services was terrible.. booked a mercedes and got a standard but got no refund and then tried to charge me an extra 5 quid for changing the time. Will not be using the service again and will be telling my colleagues at CEVA to avoid the company."
"👍🏻"
"Very good"
"none"
"Customer service skills are excellent. Clear communication and easy online booking system with driver texting when they are outside. I had an empathetic and hard working driver whose on time, reliable and adaptable. Would definitely recommend to others. "
"Very good."
"Simple and easy to use service. The price quoted was the price paid and a friendly, helpful driver. Great service from start to finish, highly recommended. "
"Excellent customer service from blue stone, driver is always friendly and polite and always on time never had any problems with them and will happily keep on using them."
"The driver was perfectly on time and very welcoming and talkative."
"Excellent service thank you "
"A+ service from blue stone, can't fault them always on time and polite and friendly driver."
" g"
"The service was good"
"See the star rating."
"very good driver spot on time and polite"
"Good experience "
"The driver has arrived on time. Super polite."
"I ordered the car and heard nothing from the company for a good 20 minutes. I then cancelled and arranged another company. Over an hour later the original company turned up after I’d left the property. They stated I’d still be charged. A shockingly bad service and attitude from the driver on the phone. "
"Lovely driver, very friendly. Great service - would recommend and use again."
"Very polite "
"Fantastic service again from Blue Stone car's can not fault them at all, always happy with there service and been great during lockdown."
"Fantastic service as usual from Blue Stone, even with everything going on they are still running and always on time and and getting to my destination on time."
"Fantastic service as usual from blue stone, driver is always friendly and polite and on time and gets me to my destination on time."
"Very polite and friendly driver as always, I was picked up on time and get to my destination with no problems never had any issues with Blue stone taxi's, and will happily use them in the next couple of weeks to get to work."
"Really helpful driver - still came for us even after a 5 1/2 hour delay!"
"Very friendly driver"
"All was fine. New time arranged due to our delayed flight."
"No issues"
"Absolutely fantastic service I can’t recommend enough! "
"Excellent driver. On time, courteous. Text the night before. Highly recommended"
"Good service"
"Very reliable taxi driver and always polite and friendly and always on time and gets me to my destination on time very happy to use them again."
"Been using this company a few times now and they have really good to respond to bookings and confirm your booking ASAP. The driver is always on time and friendly and polite, I am happy to keep on using this company for future bookings."
"The driver waited for me at the train station despite the fact that the train was 10 mn late. Very much appreciated ! The journey (15 mn) was good, as the driver knew exactly where to go and how to get there."
"The only complaint was the mini bus was a bit tired in appearance, but the driver and the journey was good and reliable.."
"Very polite and friendly driver, taxi was on time and never had any issues with this taxi firm and have used them a few times now and happy with the service they provide."
"Great A ++"
"The driver gave me some additional interesting info about the region. He was very helpfull and friendly"
"Blue stone cars were fantastic. kept me informed with texts and updates. "
"Positive experience"
"Felt that I had been ripped off because I had to pay an extra £20.00 due to picking up two more passengers on the way to the venue. Also the online booking system is not very clear. I have been left very dissatisfied with the driver "
"Felt that I had been ripped off because I had to pay an extra £20.00 due to picking up two more passengers on the way to the venue. Also the online booking system is not very clear. I have been left very dissatisfied with the driver "
"He arrived 5 minutes late"
"Ok all good "
"The only negative thing was that the vehicle was uncomfortable and seemed to struggle with the load at times. Other than that couldn’t fault the driver, communication and service. "
"Met outside after waiting 5 / 10 mins"
"Minibus was nothing like the picture, but it did give us all a really good laugh and it got us there! "
"Will use again "
"Our driver was very nice & helpful. My issue is with the vehicle! It was basically a rust bucket. On the journey home from the airport it was clear that someone using the taxi before us had been sick & it hadn’t been valeted properly as we had to endure the smell for two hours. I think you have a cheek sending that vehicle as transport. Definitely wouldn’t use you again"
"This is embarassing! We booked the transport to go to The Royal Oak; but the pub bookers had actually booked the Blacksmiths, in another village entirely. Found out as we set off! Driver was brilliant and took us to the Blacksmiths (with a fair adjustment in fare), and brought us back. We'll definitely use again. Double Star!"
"On arrival at Loughborough station the taxi was not in the car park but arrived a few minutes late and the driver had not looked up where he was going. However he did get us to our destination five minurtes early so caused no inconvenience. The return journey was excellent from Shepshed to Loughborough. A different driver arrived slightly early, was very polite and friendly, opening and closing the taxi door for me and being attentive and pointing our areas of local interest and places to eat. I would highly recommend him."
"Next time I will be more specific about the extent of my disability. Driver seemed very grumpy about having to handle cases and scooter. Scooter weighs no more than large case (27 kegs.)."
"Very helpful and friendly. "
"Communication with the driver was excellent "
"Excellent service and very polite"
"+"
"+"
"+"
"a"
"Nothing went wrong"
"Driver arrived early as he knew I was going for a train and was very friendly and courteous. The car was excellently well looked after."
"great driver, on time and super clean vehicle - perfect."
"Punctual and efficient service. All 10 people in a clean minibus. driver was very good and friendly. Would use again and recommend "
"First time booking a taxi this way - worked really well."
"The vehicle was not as spacious as I expected but we and our luggage all fit, the driver got us there safely and in good time. To me that makes it a 5 star trip. Thank you so much!!!"
"Service as per expectation"
"everithing perfect"
"Prompt arrival despite roadworks. Friendly driver. Would use service again."
"Driver was on time, pleasant journey."
"Met outside of terminal. No issue with that."
"The taxi was late, the driver was not at the arrivals hall, I had to call him and he told us to wait for him at a drop off point and it was raining."
"Landed at 9.10 am, driver was booked for 9.15. I called him at 9.15 and he said he would be there in 20 minutes. At 9.50 after making several unanswered calls to the driver we took a different taxi. I received a text from the driver at 10.10 am advising he was at the airport. I called him to say we got a different taxi and asked why was he so late? He aggressively told me I didn't reply to messages from your firm with flight details and you have to allow 30 minutes for passport control. I said that there was no passport control and I was flying from Ireland not India. As i had never met the driver I had no idea that he was Indian. He took my comments as being racist which was quite bizzare. I would appreciate a refund today please. KInd regards, Fran. "
"Although driver was stuck on m1 due to accident he kept us informed, would use again"
"Driver ran 5 min late (or out flight was early) but kept an impeccable communication with us. Very kind driver and an excellent service overall "
"OK"
"Excellent service and communication made the transfer to and from the airport hassle free and efficient "
"Good service, the driver was nice and arrived on time, but the seat was not so compatible."
"Driver was punctual, friendly and very helpful with our luggage."
"Good conversation and safe driving Thoroughly recommended "
"We had a very good experience! The driver was on time and very nice, as he also helped us with the luggage. Would recommend!"
"Good"
"Bath experience. You mentioned in your offer/confirmation to take a 30 min. between arrival plane and arrival hall to meet the taxi driver. Arrival of plane was planned for 12.25 so i ordered the pick-up for 13.00. Plane arrived at 12.20 so I waited in the arrival hall untill 13.00 without seeing the taxi driver with a name plate/ Bergs as promised in the offer. After several walks outside the arrival between 12.20 /13.00 to see if the taxi was waiting I get a call in at 13.00 that he was waiting on the outside pick-up area, It was heavy raining that day and after moving to the pick-up area I met an unpolite man that he was already so long waiting seen the arrival time of the plane ( in very bath understanding english ), whereas I tryed to explain to him that the agreed pick-up time was 13.00 at he meet/greet point in the arrival hall with name plate ( of witch he was not aware). The transportcar was an old fashioned mini-bus instead of the agreed saloon car. I will not accept any more cost due to wating time of the driver than the 23 pound agreed seen all the bath exprerience is related not to me but to the driver and the fact that his car type was not in accordance as agreed by your coy. "
"Everything went smoothly, and the driver was very helpful"
"Would strongly advise anyone reading this to not use this Company! Having made my booking 2 weeks in advance which was confirmed, I was then told the night before I was due to fly that they had overbooked and either I wait 2 hours for my pick up or cancel. 3 weeks on and I have still not received my full refund having cancelled the booking when I was informed of the above. Disgusting Service!"
"Very good, on time and got me to my destination without a problem."
"Great service at a great price. Thank you once again"
"Punctual and very accommodating driver."
"If we could give this a no star we would. TaxiCode in fairness were great at resolving and refunding, but the driver at Blue Stone Cars of Loughborough who provided the actual journey was beyond bad. Slightly late for the airport run pick-up but otherwise OK, very late for pick-up to go home, very defensive and became aggressive and shouting - ultimately abandoning me with my wife in a wheelchair and autistic son and requiring us to use the on-site company at East Mids (who were great and horrified by Blue Stone). TaxiCode did fully refund and played fair, and I believe dealt with the situation well."
"Flight came in early and was given a number to ring when we landed and was sat waiting at pick up point, couldn't of asked for more , spot on thankyou "
"Excellent service. The drivers were very friendly and made the journey to and from the airport very enjoyable. Will definitely use again."
"Pleasant, chatty driver who was prompt and professional. Would definitely use Mohammed again on my next trip to Champneys spa. Thank you "
"The driver waited patiently for us to collect our luggage and get through customs. The car was clean and the journey speedy."
"Please tell us a few words about your overall experience"
"Exactly on time and driver Mohammad very approachable and had a great chat with him on way to airport. Definitely recommend Mohammad and will use him again next time! Cheers Anton "
"Everything was fine. Thank you very much."
"Driver was late at the airport. Could not tell me how to get a receipt. I then called them to request this but still not received anything. not very helpful service. "
"I was pleased with the service and the driver was on time, very social and helpful."
"Spot on"
"Very good -very reliable"
"The drivers for both journey to Airport and back again were on time (actually a few minutes early), and helpful. I'd use this service again."
"Expensive fare £73. Web booking was confusing until booked - I thought I was booking with ADT Taxis."
"Fantastic service, driver kept us informed both ways of the journey - arrived at airport and home stress free. Driver nice and polite - would definately use this service again. Thank you "
"It was good 👌"
"good"
"Driver was super-punctual, friendly and I felt safe with him driving"
"We had a great journey, our driver was very accommodating and waited for us on our day out."
"Very punctual and highly recommended. Thank you. "
"The driver showed up early and was very helpful in loading our bags. We had a very pleasant conversation on the trip to the airport and arrived in plenty of time. Very good experience overall."
"The driver was very nice and extremely patient with my large group of passengers. The vehicle was ready to go when we arrived at the pickup point. Great experience."
"Did not tell us where taxi would be picking us up from at airport. All else very good."
"Driver turned up on time and offered professional service for competitive price. Advance payment makes it hassle free. "
"Friendly driver, on time, would use them again ;o)"
"All was fine except he wasn't completely sure where the train station was - it ended up being fine. Thank you"
"Easy to order, friendy service :)"
"Very polite. Kept us up to date every step of the way. Very helpful. Thanks."
"Very punctual, immaculately clean taxi and very helpful."
"Service was all good. "
"As first collection was from a train, kept in contact to see if train on time and gave us full description so those members of the party found the minibus, as I the organiser was the last pick up. Would definatly recommend."
"Fabulous driver, time keeping to perfection, thanks Muhammad a true gent"
"Excellent service! And for a really good price too."
"I booked a Mercedes E-Class but a Renault Traffic Minibus turned up. It was in good order and the driver only charged me the standard rate to apologise for the mistake."
"Driver was on time and professional. We had a 9 hour flight delay on the return journey and he was happy to accommodate this last minute change of schedule. Would highly recommend and use services again!"
"was waiting for us when we returned even though our flight was an hour late"
"Rang to check address and arrived on time. Excellent service."
"All ok"
"I had decided to cancel the booking. Too many hide fees and I don't like it. "
"Efficient booking service. Taxi waiting on arrival and pleasant driver. Thanks, would use again."
"Excellent service providing just what we required that is a fast, comfortable transfer from home to Birmingham Airport and return. Our driver was friendly and efficient. Thank you "
"our plane was 2hrs late due to fog. with good communication at 1.30 in the morning. we were picked up without delay. I was very impressed by the drivers happy and cheerful attitude. "
"Car was clean. Driver polite and confident of route to destination. I would use them again. Typically with uk traffic always allow additional time for delays. "
"Link taxis were excellent, would definitely use them again, thank you"
"Friendly driver clean bus"
"Excellent service. The drivers were very friendly and helpful. The taxi arrived promptly."
"Driver was on-time, friendly and courteous - everything worked like a dream! Will definitely recommend to friends and use this service again if situation arises. Cannot thank you enough!!"
"Excellent service well done and thanks again"
"Very good service! "
"Good"
"."
"Quite hard for the people with sticks to get into minibus and not too easy getting out of the taxi from thhe 'boot' but we hsd a laugh. Drivers were fine and friendly.Would use you again with a more agile party. Thanks"
"Not the company I thought I was going to get. Driver was 15 minutes later on both journeys."
"disappointed in having to wait until 02.50hrs but once it arrived journey was OK - nice not to have someone who put their foot down because traffic was light."
"5minlate"
"15 mins late"
" Link taxis who booked our journey then passed the job onto another firm but gave them the wrong information. If it wasn't for Scott Russell mini buses we would have been badly let down. He was left out of pocket but made sure we were taken to and from our destination. Although Link taxis admitted it was their mistake they would not compensate him for their mistake. They sent him to our destination instead of the pick up point. I will certainly not have any more dealings with Link taxis. Well done Scott a true professional."
"Very nice driver"
"Very impressed with the service."
"Excellent service once again. I shall continue to use this service when I am in the Leicestershire area."
"Brilliant service, on time, lovely driver, clean mini bus"
"Punctual pleasant and both journeys we had very competent drivers. Would definitely use you again."